Terms and Conditions of Use Agreement 

Jollof’Appétit is a subsidiary of Living In Kigali, LLC., Naperville, Illinois, USA.

PURCHASES

All purchases made through this website, email or over the phone through customer service, are subject to the following Terms & Conditions. In any and all bookings, the person making the booking shall be deemed to have accepted these conditions on behalf of the guest(s) named in the booking. No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of the company.

PAYMENTS

Jollof’Appétit is able to accept the following payment methods: Mastercard, Visa, American Express, and Discover, the company requires all payments to be made in full in order to confirm your booking. Your payment will show payment made to Living In Kigali, LLC.

All tours are fulfilled and provided by the same company, Jollof’Appetit. Some tours may be provided by third parties under a contract with, Jollof’Appetit, subsidiary of Living In Kigali, LLC. in these cases this will be noted on the tour description.

Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms & Conditions Policy. Should any doubt or dispute with said Terms & Conditions arise before booking, guests are requested to contact the company before confirming a booking.

CURRENCY

Tours listed on this site are displayed and priced in the destination’s local currency, unless otherwise noted at the top of the page, on the page, or as selected by the user. All bookings are processed in $ (US Dollars), unless otherwise requested by a guest on page. Guests accept any and all fees associated with booking tours using a credit card.Rates found online are the basis for our rates, but may not be the same as our rates. . 

PROMOTIONAL CODES

If you are in possession of a discount code or promo code, it must be used at purchase. Discount and promo codes cannot be used retroactively and they cannot be stacked, consolidated, transferred, or re-used, unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Expiration dates are set at 1 year from issuance when no date is explicitly noted. 

CANCELLATIONS

Canceling or amending an, Jollof’Appetit booking can result in cancellation/amendment fees being applied as outlined at the cancellation policy. You can view our full Cancellation Policy here. 

Any cancellation/amendment must be communicated via e-mail to: hello@jollofappetit.com

A booking is considered successfully canceled or amended only after , Jollof’Appetit sends successful notification via email and cancellation/amendment fees are applied.

Refunds are disbursed at the discretion of management.

REFUNDS ON UNUSED SERVICES

All , Jollof’Appetit tours are sold as an entire package; as such there will be no offers of partial refunds for portions of a service that a guest has decided not to use. 

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, global health pandemic, political insurgence, insurrection, riot, civil unrest, government closure, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.This will be decided at the discretion of management on a case by case basis. 

TRAVEL INSURANCE

The company strongly recommends guests purchase travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control. Guests agree both the company and any local partner operators are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the insurance provider, and not through Jollof’Appetit.

LIABILITY

Jollof’Appetit (A Living In Kigali, LLC.) and its websites, brands, subsidiaries, affiliated entities, employees and agents act only as agent for the various suppliers that provide transportation, sightseeing, guiding, accompaniment, escort, activities, or other services connected with any booked tours. Such services are subject to the terms and conditions of those suppliers. Jollof’Appetit and its respective employees neither own nor operate any person or entity which is to, or does, provide goods or services for these trips, tours and forms of transportation, and, as a result, do not maintain any control over the personnel, equipment, or operations of these suppliers, and assume no liability for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes (2) any wrongful, negligent, willful, or unauthorized acts, defect, omissions or default on the part of any of the tour suppliers, or other employees or agents in performing these services, (3) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (4) any wrongful, willful, or negligent act or omissions on any part of any other party not under the direct supervision, control or ownership of Jollof’Appétit. All services and accommodations are subject to the laws and regulations of the country in which they are provided Jollof’Appétit is not responsible for any baggage or personal effects of any individual participating in the tours or trips arranged by Jollof’Appétit. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

While the company and the site use reasonable efforts to include accurate and up-to-date information, we make no warranties or representations as to the accuracy of the content and assume no liability or responsibility for any error or omission in the content. The company and the site do not represent or warrant that use of any content will not inadvertently infringe rights of third parties. The company and the site have no responsibility for actions of third parties or for content provided or posted by others. Use of the site is at your own risk. All content is provided “as is” and “as available.” Neither the company, the site, nor any of their affiliated or related companies, nor any of the past, present or future employees, officers, agents, content providers or licensors of any of them, makes any representation or warranty of any kind regarding the site, the content, any advertising material, information, products or services available on or through the site, and/or the results that may be obtained from use of the site or such content or services. All express or implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, warranties against infringement, and warranties that the site will meet your requirements, be uninterrupted, timely, secure or error free, are specifically disclaimed. The company, the site, and the affiliates of the foregoing are not responsible or liable for content posted by third parties, actions of any third party, or for any damage to, or virus that may infect, your computer equipment or other property.

In no event shall the company or the site, including their affiliates, employees, officers, agents, content providers and licensors, be liable for any indirect, consequential, special, incidental or punitive damages including, without limitation, damages related to unauthorized access to or alteration of your transmissions or data, the content of the site, or any errors or omissions in the content, even if advised of the possibility of such damages. In no event shall the company, the site, or their affiliates, employees, officers, agents, content providers or licensors be liable for any amount for direct damages in excess of $100.

DISPUTES

This terms & conditions agreement is governed by U.S. law and, in case of a dispute that cannot be settled amicably, exclusive jurisdiction is conferred on the U.S. court. Guests agree that any controversy between the parties to this agreement involving the construction or application of any of the terms, provisions, or conditions of this agreement, shall on written request of either party served on the other, be submitted first to mediation and then if still unresolved to binding arbitration. Guests agree the company will set the venue and jurisdiction of any suit arising from a dispute.

COPYRIGHT NOTICE

Copyright and other relevant intellectual property rights exist on all text, photos, images, icons, videos, and graphics relating to the Company’s services and the full content of this website.

INTELLECTUAL PROPERTY

All information, content, services and software displayed on, transmitted through, or used in connection with the Site including, for example and without limitation, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its selection and arrangement, is owned by the Company, and/or the Company’s affiliated entities, licensors and/or suppliers. You may use the Content online only, and solely for your personal, non-commercial use. If you operate a website and wish to link to the Site, you may do so upon written notice to the Company, provided you agree to immediately cease such link upon request from the Site. No other use is permitted without prior written permission of the Site. The permitted use described in this paragraph is contingent on your compliance at all times with this Agreement.

You may not, without the prior, written approval of the Company: (i) republish any portion of the Content on any Internet, Intranet or extranet site or incorporate the Content in any database, compilation, archive or cache, (ii) distribute any Content to others, whether or not for payment or other consideration, (iii) modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the Content, or (iv) scrape or otherwise copy our Content without permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Site, not to insert any code or product or manipulate the content of the Site in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method.

Requests to use Content for any purpose other than as permitted in this Agreement should be directed to the email address listed below under the heading “Contact Us.”

Infringement Complaints: The Site respects the intellectual property of others. If you believe your rights have been infringed and/or are aware of any infringing material on the Site, please contact us at the email address listed below under the heading “Contact Us.”

PARTIAL INVALIDITY

If any provision of this policy is held by a Court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect without being impaired or invalidated in any way.

CONTAINMENT OF ENTIRE POLICY

This terms and conditions policy is an independent document and supersedes any and all other agreements, either oral or in writing, between the parties hereto. Please see the supplement documentation regarding cancellation and amendment policies.

Jollof’Appetit reserves the right to integrate or modify at its own discretion any of the dispositions contained in the terms and conditions of use including any disposition and/or directive that the website refers to.

Write to: hello@jollofappetit.com OR hi@livinginkigali.com